We evaluate with real usersyour ideas, your prototypes, your products, your channels and your surveys

A real consumer laboratoryWe experiment and research digital ecosystems with users.

+5
countries
+2,500
Nomers in each country
+65
profiling criteria
Since 2016
experience

They connect with knowledge

Some of our clients who use our services to better connect with their users.

We assess your projects with real users

Evaluating your projects at any stage of their lifecycle allows you to gain insights that enhance the quality and impact of your digital ecosystems and products.

Paruma DNA, a world of insights at your service.

We profile real users from our Nomo community using over 65 demographic criteria tailored to your project's needs, to assess accurately and gather valuable insights.

+2,500
in each country
+5,000
digital devices

Nomo, the heart of your insights

A Nomer is someone willing to help others improve their product or service. Nomers make their profiles and their own digital devices (cellphones, smartwatches, tablets and computers) available for evaluations to explore the challenges launched by Paruma in user mode and tester mode.

How do we evaluate?

  1. 01

    Purpose

    We define the objectives, hypotheses, target audience, and user journey necessary to establish the appropriate process and evaluation methodologies.

  2. 02

    Call

    We call upon real users in our Nomo community using the defined parameters.

  3. 03

    Profiling

    Using PARUMA DNA®, we profile the users called upon in the community who meet the defined parameters in the purpose.

  4. 04

    Strategy

    We design the strategy for the evaluation and use PARUMA DISCOVER® to define the measurement, evaluation, and analysis tools.

  5. 05

    Challenges launch

    We launch the various challenges defined in the strategy to the pre-profiled Nomo community.

  6. 06

    Data

    We collect and consolidate information to analyze behaviors, generate, and deliver quantitative and qualitative results.

Results and data that enhance your projects.

We use analytics tools to provide you with relevant information about the assessment of your projects by potential customers.

Paruma CustomerLabExample

Online quantitative reports

Example

Completed tasks

Success rate by profile

Participants120
Average success76%
Satisfaction4,2 / 5

Data-driven decisions.

More success stories from the laboratory

ID validation. Davivienda

Over 150 participants with diverse profiles: devices, ages and identity-document condition.

Accessibility. Bancolombia

Customers with total or partial visual impairments and motor disabilities, together with Whee Education.

Validation of minor IDs. Daviplata

Parents or guardians of minors aged 14 to 17, from beta testing to application production.

Wallet. Zinli

Real users in Panama, Venezuela and Colombia.

Refill pilot. Tigo

A pilot with real users in real conditions.

Express payment. Sura

Evaluation of the payment experience with real users.

Wallet payments. Evertec

Digital wallet payment testing.

Advance salary. Daviplata

Experience validation with real users.

Day by Day. Bancolombia

Research into everyday channel use.

Have a winning time. DDB Group

Campaign evaluation with real consumers.

Coming soon

AI data layer

Surveys and simulations based on real Nomo data. An AI layer to explore insights and hypotheses and prioritize what to validate with real Nomers.

Simulation complements and does not replace validation with real users.

Discover Nomo AI

Start improving your projects

Tell us what you want to evaluate and we will get back to you with an experiment proposal.